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Faqs

  • Serrano Hotels can be reached from Palma airport by bus, taxi or rental car. The distance to Cala Ratjada is approximately 77 km.

Are there parking spaces available in the establishment or a car parking nearby?

  • Yes, all Serrano Hotels have private paid parking, except for the Hotel Clumba and the Mar Azul Pur Estil Hotel & Spa. However, parking is easily available in the immediate vicinity.

What kind of breakfast is served at Serrano Hotels?

  • Serrano Hotels serves a continental buffet breakfast.

What type of accommodation does Serrano Hotels provide?

  • The rooms available at Serrano Hotels are varied, ranging from singles to doubles, triples, suites and family rooms, many with fabulous sea views.

What are the check-in and check-out times at Serrano Hotels?

  • Check-in time at Serrano Hotels is from 2 pm and check-out time is until 12 noon.

How do I pay for a stay at Serrano Hotels?

  • You can pay for a reservation at Serrano Hotels in cash, or using Visa or MasterCard credit cards.

What languages are spoken at Serrano Hotels's reception?

  • English, Spanish and German are spoken at Serrano Hotels' receptions.

How far is Serrano Hotels from the centre of Cala Ratjada?

  • The hotels of Serrano Hotels are very close to the centre of Cala Ratjada.

Is there a swimming pool at Serrano Hotels?

  • Yes, all Serrano Hotels hotels have swimming pools. Depending on each hotel, they can be outdoor, heated or even on the roof top.

Does Serrano Hotels have a balcony or terrace?

  • Yes, the rooms at Serrano Hotels have a balcony or terrace (except for the single rooms at Hotel Clumba).

Are pets allowed in Serrano Hotels?

  • Except in the Son Moll Sentits Hotel & Spa and Mar Azul PurEstil Hotelo & Spa, yes (provided that they weigh no more than 5 kg. They are no allowed in the common areas).

Is Serrano Hotels Adults Only?

  • Two of our hotels are for adults only: Son Moll Sentits Hotel & Spa and the Mar Azul Pur Estil Hotel & Spa. In the rest, there are no age restrictions.

How close to the beach is Serrano Hotels?

  • The Serrano Hotels are located very close to the beaches of Cala Agulla and Son Moll. The Son Moll Sentits Hotel & Spa has direct access to the sea.

Does Serrano Hotels have a restaurant on site?

  • Yes, Serrano Hotels has different restaurants in each of its hotels. Each hotel has a buffet restaurant. Moreover the Son Moll Sentits Hotel & Spa also has a gourmet restaurant.